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Savio Designs: Web Development for Small Businesses, Non-Profits, and Entrepeneurs!
Web Design & Development for Small Businesses, Non-Profits, and Entrepeneurs!

Community & Support

We are always happy to help! Please take a look at our many options to get help below (Click on a Tab to see the different Options)! If you are a current client, remember that User Guides and videos are available in your Client Portal Page!

Please search are library of News and Articles as we have a lot of support information written in them. You can select the "Categories" to browse specific categories, or use the search box to find what you are looking for!

Client Spotlight  |  Mon - January 18, 2021 8:43 pm  |  Article Hits:1415
We are happy to announce the launch of EverlandMinistry.org! A website for Divine Love Ministry's complementing ministry in Africa. This site features many of the same elements as Divine Love's site: an Event Calendar, Gallery, Contact Form, Article Manager, and the ability to update their site content via CMS. We hope this will be a valued asset in their work! Check it out at: https://everlandministry.org! MORE
Third Party Services Recommendations  |  Fri - January 15, 2021 10:09 pm  |  Article Hits:1618
In this day in age, everything needs a password. With Identity theft issues on the rise, it is also important that you don't use the same password across multiple sites, and that your passwords be a mix of numbers, symbols, upper and lowercase letters (you know the drill!). MORE
Articles  |  Fri - January 15, 2021 7:40 pm  |  Article Hits:1512
Like all things, Website Design sees its share of trends come and go. While in the world of fashion or other areas, it might not seem necessary to keep up with the trends, there are some very good reasons you should consider keeping your website's design fresh, modern, and current: MORE
Third Party Services Recommendations  |  Thu - January 14, 2021 10:44 pm  |  Article Hits:1506
Cloud Storage has becoming a competing market. What used to only be dominated by DropBox, has now seen several companies try to get a a slice of the pie! At Savio Designs, we have used and tested many options for Cloud Storage: DropBox, Sync, etc. MORE
Working With Us  |  Mon - January 11, 2021 10:35 pm  |  Article Hits:1429
Creating a site can be a pretty big task! We are committed to guiding you through the process and working with you to make sure you understand what is going on and where we are headed! For us, that starts before you even sign the contract! MORE
Articles  |  Sat - January 9, 2021 9:54 pm  |  Article Hits:1649
If you are not too familiar with the world of fonts, there are many different categories and types.

To make things simple, we are going to talk about the two main types of fonts with regards to how they look: Serif Fonts and Sans-Serif Fonts. MORE
How to  |  Sat - January 9, 2021 9:34 pm  |  Article Hits:1552
User guides have now been created for the Masonry Gallery Manager Module, MyList Player/Gallery, and an overview of the MyAdmin Manager. For those who have these on their sites, they will find the user guides under the "User Guides/Videos" section in our new client portal: https://my.saviodesigns.com! MORE
Client Spotlight  |  Sat - January 9, 2021 8:36 pm  |  Article Hits:1301
We are happy to announce that the redesign of https://divineloveministries.com has now been launched! We updated the original, static website with a responsive design, new gallery features, updated contact form, and a few other fun things! Please check it out! MORE
Savio Designs' Services  |  Wed - January 6, 2021 9:12 pm  |  Article Hits:1287
Our prices are incredibly competitive to other web designers - that is because we specifically cater to a market that usually doesn't have a ton of capital: Small Businesses, Non-Profits, and Entrepreneurs. Because of this, we don't offer many discounts. Long-term clients and members of certain groups do often get a discount on top of our prices, and occasionally we do offer specials and deals, but we can't discount our services and still give the service, time per project, and quality that we strive to offer all our clients. MORE
Articles  |  Mon - January 4, 2021 10:26 pm  |  Article Hits:1453
A MySQL database is what stores the data (content) of your website (assuming it is a dynamic website - one that uses a database to load its information/content). It is separate from the design and contains everything you enter in your Content Management System (CMS). Your CMS pretty much is a good looking and user friendly way of entering information into the MySQL database. When someone visits your website, the page they are on automatically loads the content for that page from the MySQL database. MORE
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Ongoing Support Packages

We know managing and running a website can be a bit overwhelming. While necessary for business, it shouldn't overwhelm your business. Afterall, you are not in the website business! To take some of the pressure off of our customers, we offer a variety of ongoing support packages that will take the pressure off of you from monitoring your site, updating it’s content, and troubleshooting issues that may arise. Plus, all packages come with discounts on design changes and upgrades! Please Note: these packages are completely optional, your site will function if you choose to have ongoing support with us or not!

Peace of Mind Plan: $19.99/month

Our Peace of Mind Package is perfect if you don’t plan on doing a lot of content changes but want to make sure your site is being watched. It includes:

  • Savio Designs Site Monitoring (downtime/SEO/Speed/etc.)
  • Site Audit every three months
  • You can send us content (pics/text) twice a month to update for you (does not rollover)
  • 10% off design changes/upgrades

Pioneer Plan: $34.95/month

Our Pioneer plan is great if you want to have an active web presence. It includes the following:

  • Savio Designs Site Monitoring (downtime/SEO/Speed/etc.)
  • Site Audit every two months
  • You can send us content (pics/text) three times a month to update for you (does not rollover)
  • 10% off design changes/upgrades
  • Word Spinning and SEO updates every other month

Power Plan: $49.95/month

Our Power plan is for those who really want to keep their web presence active and fresh! It includes the following:

  • Savio Designs Site Monitoring (downtime/SEO/Speed/etc.)
  • Site Audit every month
  • You can send us content (pics/text) five times a month to update for you (does not rollover)
  • 15% off design changes/upgrades
  • Word Spinning and SEO updates every month
  • Minor design tweaks done free

Pay annually for any plan and save 5%! Contact us to add a Support Plan to your account today!

Support Ticket

Current Clients, please use this form to create a Support Ticket. Make sure you use the email that is connected to your Savio Designs Client Portal so that the ticket will show up in your Account! We will get back to you as soon as possible! Support Ticket submissions will take priority over email requests, as this allows us to track your support needs!

Remote Support

In many cases we can solve your issues through a phone call and Remotely Connecting to your computer. To request Remote Support, please contact us. In order for us to remotely connect to your computer, please enter the code we give you below and click "join", then download and run the remote tool (the files downloaded will automatically be deleted once the remote session has ended):

 

Remote Support Fee is $65/hour rounded up to the nearest 15 minutes.

In-Home Support

On rare occasions we offer In-Home Support where we will come out to you and help you in person. For In-Home Support appointments, please contact us.

Rates for In-Home Support are $75/hour rounded to the nearest 15 minutes + $30 travel fee. Must be within 10 miles of zip code 91304 otherwise additional travel charges would be incurred!

Computer/Laptop Repair & Upgrades

Are you having issues with your computer or laptop? Did you crack your screen and need it repaired? Do you want to upgrade your computer with more RAM, a new Hard Drive, or other components? Savio Designs can help! We can diagnose, fix, and upgrade most PC needs and we can repair screens on both PCs and Mac Laptops! We can either come to you or you can drop your computer off to us in West Hills, CA for us to work on! Contact us with your needs so we can help you out!