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Savio Designs: Web Development for Small Businesses, Non-Profits, and Entrepeneurs!
Web Design & Development for Small Businesses, Non-Profits, and Entrepeneurs!

Community & Support

We are always happy to help! Please take a look at our many options to get help below (Click on a Tab to see the different Options)! If you are a current client, remember that User Guides and videos are available in your Client Portal Page!

Please search are library of News and Articles as we have a lot of support information written in them. You can select the "Categories" to browse specific categories, or use the search box to find what you are looking for!

Client Portal  |  Wed - January 26, 2022 9:15 pm  |  Article Hits:4242
When we launched our new Client Portal on January 1, 2021, we sadly were not able to migrate our old projects into the portal.

We do know that the info on those old projects are important, and you may need to access them/receipts/etc. for Tax purposes and other needs. MORE
Client Spotlight  |  Mon - October 25, 2021 11:01 pm  |  Article Hits:4020
We are proud to announce the launch of the Redesign of TaraKnabenshue.com! This is the site of a Los Angeles based actress and model! Savio Designs has had the pleasure of creating her original site and redesigning it 3 times since its inception! Each redesign brings the site up to date with modern coding, effects, and styles! Check it out! MORE
Feature Spotlight  |  Wed - August 25, 2021 9:58 pm  |  Article Hits:6485
For those of you that are currently hosting with us with a legacy hosting plan we are moving those sites from our reseller shared hosting account to a VPS (Virtual Private Server). There is no downside to you as your sites will all get a good boost in speed and performance! The only caveat is that emails will have new server settings. I will be sending you a message soon with those settings and will let you know when your site is being migrated! Just don't panic if your email suddenly stops working, it just means that you need to update the settings! MORE
Savio Designs' Services  |  Fri - May 7, 2021 10:20 pm  |  Article Hits:3702
Web Security is very important, especially today! While we do build our sites using standard security measures, hackers and other threats still are out there and no site is 100% bullet proof. That is why it is important to have security tools to help guard your site - just like you have antivirus and security tools for your computer! MORE
Third Party Services Recommendations  |  Fri - May 7, 2021 8:51 pm  |  Article Hits:2125
Life is busy! There are constantly a myriad of to-do's to remember, projects that need to be tracked, and tasks to plan and schedule.

Luckily, there are many apps and programs to assist with all of this! While there is a ton of competition in this space (and we have tried a ton of options), we have really been impressed by an app called Chaos Control. It is clean, sleek, simple to use, yet has the features you need. MORE
Savio Designs' Services  |  Wed - April 21, 2021 9:52 pm  |  Article Hits:3861
One Page Scrolling Sites are becoming more and more popular with businesses and other entities that want a website, but don't have the content for a multi-page website.

The concept behind a One Page Scrolling site is that the entire website is ""one page"", go figure? :) MORE
Savio Designs' Services  |  Fri - April 16, 2021 8:11 pm  |  Article Hits:5576
Savio Designs is proud to announce a new CDN and optimization service available for our clients! CDN stands for Content Delivery Network. It a service that is growing in popularity! MORE
Savio Designs' Services  |  Sat - April 10, 2021 10:57 pm  |  Article Hits:2502
What is a Web Analysis Tool?
A Web Analysis Tool simply analyzes a website for a variety of factors often giving it a "grade" for different categories. It is a tool to allow people to see the performance of their website as well as things to fix or tweak to make it even better. There are both free tools and paid tools out there. While it is beneficial to do a one-time analysis of your website, the greater benefit is to do ongoing analysis and monitoring of your site so that you can see changes as standards change. MORE
Savio Designs' Services  |  Sat - April 10, 2021 10:33 pm  |  Article Hits:3799
If you are not a web coder, the thought of making updates to your website can seem daunting! We have simplified this process with our Managed Site Plans. We do the updating for you!

With each plan you will get a certain number of "Manual Updates". Any time you want your site updated, you simply e-mail us all the updates you want and we do them for you! Keep in mind, these are content updates - not updates to the design or the features of the site itself! MORE
Articles  |  Sat - April 10, 2021 9:24 pm  |  Article Hits:24134
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Ongoing Support Packages

We know managing and running a website can be a bit overwhelming. While necessary for business, it shouldn't overwhelm your business. Afterall, you are not in the website business! To take some of the pressure off of our customers, we offer a variety of ongoing support packages that will take the pressure off of you from monitoring your site, updating it’s content, and troubleshooting issues that may arise. Plus, all packages come with discounts on design changes and upgrades! Please Note: these packages are completely optional, your site will function if you choose to have ongoing support with us or not!

Peace of Mind Plan: $19.99/month

Our Peace of Mind Package is perfect if you don’t plan on doing a lot of content changes but want to make sure your site is being watched. It includes:

  • Savio Designs Site Monitoring (downtime/SEO/Speed/etc.)
  • Site Audit every three months
  • You can send us content (pics/text) twice a month to update for you (does not rollover)
  • 10% off design changes/upgrades

Pioneer Plan: $34.95/month

Our Pioneer plan is great if you want to have an active web presence. It includes the following:

  • Savio Designs Site Monitoring (downtime/SEO/Speed/etc.)
  • Site Audit every two months
  • You can send us content (pics/text) three times a month to update for you (does not rollover)
  • 10% off design changes/upgrades
  • Word Spinning and SEO updates every other month

Power Plan: $49.95/month

Our Power plan is for those who really want to keep their web presence active and fresh! It includes the following:

  • Savio Designs Site Monitoring (downtime/SEO/Speed/etc.)
  • Site Audit every month
  • You can send us content (pics/text) five times a month to update for you (does not rollover)
  • 15% off design changes/upgrades
  • Word Spinning and SEO updates every month
  • Minor design tweaks done free

Pay annually for any plan and save 5%! Contact us to add a Support Plan to your account today!

Support Ticket

Current Clients, please use this form to create a Support Ticket. Make sure you use the email that is connected to your Savio Designs Client Portal so that the ticket will show up in your Account! We will get back to you as soon as possible! Support Ticket submissions will take priority over email requests, as this allows us to track your support needs!

Remote Support

In many cases we can solve your issues through a phone call and Remotely Connecting to your computer. To request Remote Support, please contact us. In order for us to remotely connect to your computer, please enter the code we give you below and click "join", then download and run the remote tool (the files downloaded will automatically be deleted once the remote session has ended):

 

Remote Support Fee is $65/hour rounded up to the nearest 15 minutes.

In-Home Support

On rare occasions we offer In-Home Support where we will come out to you and help you in person. For In-Home Support appointments, please contact us.

Rates for In-Home Support are $75/hour rounded to the nearest 15 minutes + $30 travel fee. Must be within 10 miles of zip code 91304 otherwise additional travel charges would be incurred!

Computer/Laptop Repair & Upgrades

Are you having issues with your computer or laptop? Did you crack your screen and need it repaired? Do you want to upgrade your computer with more RAM, a new Hard Drive, or other components? Savio Designs can help! We can diagnose, fix, and upgrade most PC needs and we can repair screens on both PCs and Mac Laptops! We can either come to you or you can drop your computer off to us in West Hills, CA for us to work on! Contact us with your needs so we can help you out!