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Savio Designs: Web Development for Small Businesses, Non-Profits, and Entrepeneurs!
Web Design & Development for Small Businesses, Non-Profits, and Entrepeneurs!

Community & Support

We are always happy to help! Please take a look at our many options to get help below (Click on a Tab to see the different Options)! If you are a current client, remember that User Guides and videos are available in your Client Portal Page!

Please search are library of News and Articles as we have a lot of support information written in them. You can select the "Categories" to browse specific categories, or use the search box to find what you are looking for!

Savio Designs' Services  |  Mon - February 8, 2021 9:48 pm  |  Article Hits:1682
Our Speed Sites are budget and time friendly way to get your site live! These are designed for clients on a very tight budget or needs a good looking site built and live incredibly fast. We use online Site Builders that we have developer licenses for in order to build your site rapidly. These are the only sites that we use an Online Website Builder tool to make your site. It should be noted, a lot of ""web designers"" actually use these drag and drop builders and pass them off as "custom designs" to clients without ever disclosing to their clients that they are using an online tool and that they are, in fact, not real web designers! MORE
Savio Designs' Services  |  Mon - February 8, 2021 8:50 pm  |  Article Hits:1713
Our Managed Site Plans strike the perfect balance for many clients! It takes all the good design elements and features of the Unmanaged Sites (hand coded, highly customizable, etc.) but takes the pressure off the client for updating the site's content, dealing with hosting providers, etc. as we host the site, maintain it, and update it for you! MORE
Savio Designs' Services  |  Mon - February 8, 2021 8:29 pm  |  Article Hits:1254
These are the types of sites we have been doing since our inception. We hand code a site (from the ground up) using Adobe Dreamweaver. The design is based upon the Clients likes and wants and is tweaked until they are satisfied. We Code in a Content Management System for the Client to Update their content and can also code in a variety of customizable features or modules to upgrade their site from basic functionality to something more elaborate. Once the site is done, it is stored on the client's server and is 100% theirs. MORE
News  |  Mon - January 25, 2021 10:59 pm  |  Article Hits:1340
We just uploaded a new site design! Please check it out: https://saviodesigns.com

We are still adding some tweaks to it, but we simplified the amount of pages/content, added in our new plans, and did a few other things! MORE
Client Spotlight  |  Mon - January 25, 2021 9:56 pm  |  Article Hits:1354
We are pleased to announce that a redesign of Cailynn.com is now live! This is the third reiteration of her website we have done! In this redesign, we focused more on the film aspect vs. the "cuteness" from the younger acting days. The result is a modern, bold site that will hopefully serve her well! Check it out at https://cailynn.com! MORE
Savio Designs' Services  |  Sun - January 24, 2021 9:37 pm  |  Article Hits:1199
Our "Speed Site" plans are the only sites that we use online web builders to create (we hand code all other websites using Adobe Dreamweaver). Still, there are times whether due to limited budgets or time restraints, that using a online website builder is a better option for our clients. This is why we now offer our "Speed Site Plans". MORE
Savio Designs' Services  |  Wed - January 20, 2021 10:40 pm  |  Article Hits:1285
New for 2021 are two additional plans we are now offering our clients for their websites: "Managed Sites" and "Speed Sites"! These join our "Unmanaged Sites" offerings and are subscription-based in order to allow constant updates and ""no pressure"" operation of the sites for our clients!

Let's break down our three different offerings with regard to Web Development, as each has their Pros and Cons and are more suitable for different use cases: MORE
Savio Designs' Services  |  Wed - January 20, 2021 10:29 pm  |  Article Hits:1314
While most of our modules are fairly easy to use, we are writing extensive documentation to assist our clients and to ensure they know how to update their site and use our services. Some of these even have videos! Of course, if there is something they can't figure out, we are happy to help out! MORE
How to  |  Wed - January 20, 2021 9:51 pm  |  Article Hits:1443
We just added our Article/Blog Manager User Guide to the list of available guides. If you are using are Article/Blog Manager Module, you definitely want to check it out! It will be listed in your "User Guides" section of the Client Portal! MORE
Third Party Services Recommendations  |  Mon - January 18, 2021 8:53 pm  |  Article Hits:1537
With a lot of software (and other services) adopting the "subscription model" verses a one-time payment, you may start to see the yearly costs adding up to use your favorite software.

One such piece of software is Microsoft Office. It is seen as almost essential to anyone using a PC, and it is preferred over Pages/Numbers/KeyNote/etc. by many who use a Mac. MORE
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Ongoing Support Packages

We know managing and running a website can be a bit overwhelming. While necessary for business, it shouldn't overwhelm your business. Afterall, you are not in the website business! To take some of the pressure off of our customers, we offer a variety of ongoing support packages that will take the pressure off of you from monitoring your site, updating it’s content, and troubleshooting issues that may arise. Plus, all packages come with discounts on design changes and upgrades! Please Note: these packages are completely optional, your site will function if you choose to have ongoing support with us or not!

Peace of Mind Plan: $19.99/month

Our Peace of Mind Package is perfect if you don’t plan on doing a lot of content changes but want to make sure your site is being watched. It includes:

  • Savio Designs Site Monitoring (downtime/SEO/Speed/etc.)
  • Site Audit every three months
  • You can send us content (pics/text) twice a month to update for you (does not rollover)
  • 10% off design changes/upgrades

Pioneer Plan: $34.95/month

Our Pioneer plan is great if you want to have an active web presence. It includes the following:

  • Savio Designs Site Monitoring (downtime/SEO/Speed/etc.)
  • Site Audit every two months
  • You can send us content (pics/text) three times a month to update for you (does not rollover)
  • 10% off design changes/upgrades
  • Word Spinning and SEO updates every other month

Power Plan: $49.95/month

Our Power plan is for those who really want to keep their web presence active and fresh! It includes the following:

  • Savio Designs Site Monitoring (downtime/SEO/Speed/etc.)
  • Site Audit every month
  • You can send us content (pics/text) five times a month to update for you (does not rollover)
  • 15% off design changes/upgrades
  • Word Spinning and SEO updates every month
  • Minor design tweaks done free

Pay annually for any plan and save 5%! Contact us to add a Support Plan to your account today!

Support Ticket

Current Clients, please use this form to create a Support Ticket. Make sure you use the email that is connected to your Savio Designs Client Portal so that the ticket will show up in your Account! We will get back to you as soon as possible! Support Ticket submissions will take priority over email requests, as this allows us to track your support needs!

Remote Support

In many cases we can solve your issues through a phone call and Remotely Connecting to your computer. To request Remote Support, please contact us. In order for us to remotely connect to your computer, please enter the code we give you below and click "join", then download and run the remote tool (the files downloaded will automatically be deleted once the remote session has ended):

 

Remote Support Fee is $65/hour rounded up to the nearest 15 minutes.

In-Home Support

On rare occasions we offer In-Home Support where we will come out to you and help you in person. For In-Home Support appointments, please contact us.

Rates for In-Home Support are $75/hour rounded to the nearest 15 minutes + $30 travel fee. Must be within 10 miles of zip code 91304 otherwise additional travel charges would be incurred!

Computer/Laptop Repair & Upgrades

Are you having issues with your computer or laptop? Did you crack your screen and need it repaired? Do you want to upgrade your computer with more RAM, a new Hard Drive, or other components? Savio Designs can help! We can diagnose, fix, and upgrade most PC needs and we can repair screens on both PCs and Mac Laptops! We can either come to you or you can drop your computer off to us in West Hills, CA for us to work on! Contact us with your needs so we can help you out!