Community & Support

Please search are library of News and Articles as we have a lot of support information written in them. You can select the "Categories" to browse specific categories, or use the search box to find what you are looking for!

CATEGORYMENU

-- ALL -- Articles Client Portal Client Spotlight Computer Repair & Upgrades Feature Spotlight How to News Savio Designs' Services Third Party Services Recommendations Working With Us

What is a "Basic Page"?

Savio Designs' Services  |  Sat - April 10, 2021 8:41 pm  |  Article Hits:1193

MORE

Is there a Resume Builder you recommend?

Third Party Services Recommendations  |  Sat - April 10, 2021 8:15 pm  |  Article Hits:955

Resumes are such an important document. It needs to have all the right information, but yet have an eye catching design.

Many people just type their resume in Microsoft Word - creating a simple resume that is ""blah""...it looks like all the others and it doesn't stand out. Why not kick it up a notch? MORE

Savio Designs Offers Computer Repair & Upgrades!

News  |  Sat - April 3, 2021 7:28 pm  |  Article Hits:967

Did you know that Savio Designs Offers Computer Repair and Upgrades for your home desktop computers and laptops? We can come to you or you can drop your computer off to us in West Hills, CA! MORE

What does it mean to "embed"?

Articles  |  Tue - March 23, 2021 9:32 pm  |  Article Hits:991

Embedding is very common terminology in the website world. In layman's terms it basically means that you are inserting content from another website (or another source) into your web page.

Probably the most common form of embedding is videos. YouTube and Vimeo are popular sites where you can upload your videos on their servers for people to see on their sites. If you want to show that same video on your site, you can copy the "embed code" and paste it into your webpage*. MORE

What Graphic & Print Design Services do you offer?

Savio Designs' Services  |  Mon - February 15, 2021 8:24 pm  |  Article Hits:1112

We offer a variety of different Graphic and Print Services to assist you and your business! Examples of these include, but are not limited to: MORE

PowerCMS v2 Update

Savio Designs' Services  |  Thu - February 11, 2021 10:22 pm  |  Article Hits:1265

For Clients who are using PowerCMS to manage their site's content, there is a major update being released for it!

While for you it would function virtually the same, on the coding end there are a ton of changes. In the coming months, we will be reaching out to let you know when your site is "up for an upgrade". MORE

Sending Examples of Sites You Like

Working With Us  |  Wed - February 10, 2021 10:51 pm  |  Article Hits:848

While we design sites in "Managed Plans" and for our "Unmanaged Site Projects" by hand (no templates), we always appreciate the help with examples of things you like!

We always talk with our clients about their likes and what they would like to see in their site, however, if you know of sites that you like from a design stand-point please send them to us! MORE

What Software Do You Use for your Client Portal?

Client Portal  |  Wed - February 10, 2021 10:49 pm  |  Article Hits:963

Having a good CRM is an essential part of any business. One that combines Project Management is crucial for a business like Savio Designs. Every iteration of our Client Portal was carefully chosen to meet the needs of our business and cater to our clients. Hopefully our choices can help you in your business as well! Please take a look at the history of our Client Portals and see if any are right for you and your business! MORE

Choosing Fonts for Your Site

Working With Us  |  Wed - February 10, 2021 10:46 pm  |  Article Hits:946

One of the important decisions for the design of your site are the fonts. They can not only change the look of your site, but the tone and feel as well. While we are happy to try different styles, it is incredibly helpful if you can tell us fonts that you like! This will save tons of time in getting the design you like! MORE

Any Note-taking Alternatives to Evernote?

Third Party Services Recommendations  |  Mon - February 8, 2021 10:15 pm  |  Article Hits:930

Note-taking applications are very popular! While they can be as simple as the Note app on your phone, more robust apps will sync across multiple devices and the web, and have a ton of features! Evernote is the app that comes to mind for most people. It is very easy to use, and has a lot of features! However, their free plan is fairly limited, especially with device options. If you need multiple devices you will likely have to spring for their paid plans. MORE

Prev 1 2 3 4 5 6 Next

Top

Ongoing Support Packages

We know managing and running a website can be a bit overwhelming. While necessary for business, it shouldn't overwhelm your business. Afterall, you are not in the website business! To take some of the pressure off of our customers, we offer a variety of ongoing support packages that will take the pressure off of you from monitoring your site, updating it’s content, and troubleshooting issues that may arise. Plus, all packages come with discounts on design changes and upgrades! Please Note: these packages are completely optional, your site will function if you choose to have ongoing support with us or not!

Peace of Mind Plan: $19.99/month

Our Peace of Mind Package is perfect if you don’t plan on doing a lot of content changes but want to make sure your site is being watched. It includes:

• Savio Designs Site Monitoring (downtime/SEO/Speed/etc.)
• Site Audit every three months
• You can send us content (pics/text) twice a month to update for you (does not rollover)
• 10% off design changes/upgrades

Pioneer Plan: $34.95/month

Our Pioneer plan is great if you want to have an active web presence. It includes the following:

• Savio Designs Site Monitoring (downtime/SEO/Speed/etc.)
• Site Audit every two months
• You can send us content (pics/text) three times a month to update for you (does not rollover)
• 10% off design changes/upgrades
• Word Spinning and SEO updates every other month

Power Plan: $49.95/month

Our Power plan is for those who really want to keep their web presence active and fresh! It includes the following:

• Savio Designs Site Monitoring (downtime/SEO/Speed/etc.)
• Site Audit every month
• You can send us content (pics/text) five times a month to update for you (does not rollover)
• 15% off design changes/upgrades
• Word Spinning and SEO updates every month
• Minor design tweaks done free

Pay annually for any plan and save 5%! Contact us to add a Support Plan to your account today!

Support Ticket

Current Clients, please use this form to create a Support Ticket. Make sure you use the email that is connected to your Savio Designs Client Portal so that the ticket will show up in your Account! We will get back to you as soon as possible! Support Ticket submissions will take priority over email requests, as this allows us to track your support needs!

Remote Support

In many cases we can solve your issues through a phone call and Remotely Connecting to your computer. To request Remote Support, please contact us. In order for us to remotely connect to your computer, please enter the code we give you below and click "join", then download and run the remote tool (the files downloaded will automatically be deleted once the remote session has ended):

Remote Support Fee is $65/hour rounded up to the nearest 15 minutes.

In-Home Support

On rare occasions we offer In-Home Support where we will come out to you and help you in person. For In-Home Support appointments, please contact us.

Rates for In-Home Support are $75/hour rounded to the nearest 15 minutes + $30 travel fee. Must be within 10 miles of zip code 91304 otherwise additional travel charges would be incurred!

Computer/Laptop Repair & Upgrades

Are you having issues with your computer or laptop? Did you crack your screen and need it repaired? Do you want to upgrade your computer with more RAM, a new Hard Drive, or other components? Savio Designs can help! We can diagnose, fix, and upgrade most PC needs and we can repair screens on both PCs and Mac Laptops! We can either come to you or you can drop your computer off to us in West Hills, CA for us to work on! Contact us with your needs so we can help you out!