Community & Support

Please search are library of News and Articles as we have a lot of support information written in them. You can select the "Categories" to browse specific categories, or use the search box to find what you are looking for!

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Sending Examples of Sites You Like

Working With Us  |  Wed - February 10, 2021 10:51 pm  |  Article Hits:2606

While we design sites in "Managed Plans" and for our "Unmanaged Site Projects" by hand (no templates), we always appreciate the help with examples of things you like!

We always talk with our clients about their likes and what they would like to see in their site, however, if you know of sites that you like from a design stand-point please send them to us! MORE

Choosing Fonts for Your Site

Working With Us  |  Wed - February 10, 2021 10:46 pm  |  Article Hits:4761

One of the important decisions for the design of your site are the fonts. They can not only change the look of your site, but the tone and feel as well. While we are happy to try different styles, it is incredibly helpful if you can tell us fonts that you like! This will save tons of time in getting the design you like! MORE

What is the process like to create a website with you?

Working With Us  |  Mon - January 11, 2021 10:35 pm  |  Article Hits:2823

Creating a site can be a pretty big task! We are committed to guiding you through the process and working with you to make sure you understand what is going on and where we are headed! For us, that starts before you even sign the contract! MORE

Do you sell Hosting/Domains?

Working With Us  |  Mon - January 4, 2021 7:57 pm  |  Article Hits:2757

For a few years Savio Designs offered paid hosting plans and domain sales. Sadly the upkeep costs and hassle were not worth this venture and we discontinued offering this in March of 2020. For clients that had hosting or purchased domains through us we are still continuing them via legacy plans, but we are not offering any "Traditional" hosting or domain sales at this time. We continue to work with all hosting providers and are happy to guide new clients through this process. MORE

New "Working Schedule"

Working With Us  |  Fri - January 1, 2021 10:37 pm  |  Article Hits:2529

For 2021 we are trying to get a little better routine with our "working hours". Part of this is to prioritize tasks, the other part is to also allow for some much needed downtime. While times/days might change, this is our "official" working schedule: MORE

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Ongoing Support Packages

We know managing and running a website can be a bit overwhelming. While necessary for business, it shouldn't overwhelm your business. Afterall, you are not in the website business! To take some of the pressure off of our customers, we offer a variety of ongoing support packages that will take the pressure off of you from monitoring your site, updating it’s content, and troubleshooting issues that may arise. Plus, all packages come with discounts on design changes and upgrades! Please Note: these packages are completely optional, your site will function if you choose to have ongoing support with us or not!

Peace of Mind Plan: $19.99/month

Our Peace of Mind Package is perfect if you don’t plan on doing a lot of content changes but want to make sure your site is being watched. It includes:

• Savio Designs Site Monitoring (downtime/SEO/Speed/etc.)
• Site Audit every three months
• You can send us content (pics/text) twice a month to update for you (does not rollover)
• 10% off design changes/upgrades

Pioneer Plan: $34.95/month

Our Pioneer plan is great if you want to have an active web presence. It includes the following:

• Savio Designs Site Monitoring (downtime/SEO/Speed/etc.)
• Site Audit every two months
• You can send us content (pics/text) three times a month to update for you (does not rollover)
• 10% off design changes/upgrades
• Word Spinning and SEO updates every other month

Power Plan: $49.95/month

Our Power plan is for those who really want to keep their web presence active and fresh! It includes the following:

• Savio Designs Site Monitoring (downtime/SEO/Speed/etc.)
• Site Audit every month
• You can send us content (pics/text) five times a month to update for you (does not rollover)
• 15% off design changes/upgrades
• Word Spinning and SEO updates every month
• Minor design tweaks done free

Pay annually for any plan and save 5%! Contact us to add a Support Plan to your account today!

Support Ticket

Current Clients, please use this form to create a Support Ticket. Make sure you use the email that is connected to your Savio Designs Client Portal so that the ticket will show up in your Account! We will get back to you as soon as possible! Support Ticket submissions will take priority over email requests, as this allows us to track your support needs!

Remote Support

In many cases we can solve your issues through a phone call and Remotely Connecting to your computer. To request Remote Support, please contact us. In order for us to remotely connect to your computer, please enter the code we give you below and click "join", then download and run the remote tool (the files downloaded will automatically be deleted once the remote session has ended):

Remote Support Fee is $65/hour rounded up to the nearest 15 minutes.

In-Home Support

On rare occasions we offer In-Home Support where we will come out to you and help you in person. For In-Home Support appointments, please contact us.

Rates for In-Home Support are $75/hour rounded to the nearest 15 minutes + $30 travel fee. Must be within 10 miles of zip code 91304 otherwise additional travel charges would be incurred!

Computer/Laptop Repair & Upgrades

Are you having issues with your computer or laptop? Did you crack your screen and need it repaired? Do you want to upgrade your computer with more RAM, a new Hard Drive, or other components? Savio Designs can help! We can diagnose, fix, and upgrade most PC needs and we can repair screens on both PCs and Mac Laptops! We can either come to you or you can drop your computer off to us in West Hills, CA for us to work on! Contact us with your needs so we can help you out!