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Savio Designs: Web Development for Small Businesses, Non-Profits, and Entrepeneurs!
Web Design & Development for Small Businesses, Non-Profits, and Entrepeneurs!

Community & Support

We are always happy to help! Please take a look at our many options to get help below (Click on a Tab to see the different Options)! If you are a current client, remember that User Guides and videos are available in your Client Portal Page!

Please search are library of News and Articles as we have a lot of support information written in them. You can select the "Categories" to browse specific categories, or use the search box to find what you are looking for!

Third Party Services Recommendations  |  Fri - May 7, 2021 8:51 pm  |  Article Hits:2458
Life is busy! There are constantly a myriad of to-do's to remember, projects that need to be tracked, and tasks to plan and schedule.

Luckily, there are many apps and programs to assist with all of this! While there is a ton of competition in this space (and we have tried a ton of options), we have really been impressed by an app called Chaos Control. It is clean, sleek, simple to use, yet has the features you need. MORE
Third Party Services Recommendations  |  Sat - April 10, 2021 8:15 pm  |  Article Hits:1502
Resumes are such an important document. It needs to have all the right information, but yet have an eye catching design.

Many people just type their resume in Microsoft Word - creating a simple resume that is ""blah""...it looks like all the others and it doesn't stand out. Why not kick it up a notch? MORE
Third Party Services Recommendations  |  Mon - February 8, 2021 10:15 pm  |  Article Hits:1426
Note-taking applications are very popular! While they can be as simple as the Note app on your phone, more robust apps will sync across multiple devices and the web, and have a ton of features! Evernote is the app that comes to mind for most people. It is very easy to use, and has a lot of features! However, their free plan is fairly limited, especially with device options. If you need multiple devices you will likely have to spring for their paid plans. MORE
Third Party Services Recommendations  |  Mon - January 18, 2021 8:53 pm  |  Article Hits:1537
With a lot of software (and other services) adopting the "subscription model" verses a one-time payment, you may start to see the yearly costs adding up to use your favorite software.

One such piece of software is Microsoft Office. It is seen as almost essential to anyone using a PC, and it is preferred over Pages/Numbers/KeyNote/etc. by many who use a Mac. MORE
Third Party Services Recommendations  |  Fri - January 15, 2021 10:09 pm  |  Article Hits:1618
In this day in age, everything needs a password. With Identity theft issues on the rise, it is also important that you don't use the same password across multiple sites, and that your passwords be a mix of numbers, symbols, upper and lowercase letters (you know the drill!). MORE
Third Party Services Recommendations  |  Thu - January 14, 2021 10:44 pm  |  Article Hits:1506
Cloud Storage has becoming a competing market. What used to only be dominated by DropBox, has now seen several companies try to get a a slice of the pie! At Savio Designs, we have used and tested many options for Cloud Storage: DropBox, Sync, etc. MORE
Third Party Services Recommendations  |  Mon - January 4, 2021 8:39 pm  |  Article Hits:1432
Photoshop is the industry standard image editing software, but it can also be a little costly (they do have a cheaper alternative called "Photoshop Elements"). For those who are trying to save some money and just edit photos here and there, there are several open-source software solutions that are free of charge. Some of those include: MORE
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Ongoing Support Packages

We know managing and running a website can be a bit overwhelming. While necessary for business, it shouldn't overwhelm your business. Afterall, you are not in the website business! To take some of the pressure off of our customers, we offer a variety of ongoing support packages that will take the pressure off of you from monitoring your site, updating it’s content, and troubleshooting issues that may arise. Plus, all packages come with discounts on design changes and upgrades! Please Note: these packages are completely optional, your site will function if you choose to have ongoing support with us or not!

Peace of Mind Plan: $19.99/month

Our Peace of Mind Package is perfect if you don’t plan on doing a lot of content changes but want to make sure your site is being watched. It includes:

  • Savio Designs Site Monitoring (downtime/SEO/Speed/etc.)
  • Site Audit every three months
  • You can send us content (pics/text) twice a month to update for you (does not rollover)
  • 10% off design changes/upgrades

Pioneer Plan: $34.95/month

Our Pioneer plan is great if you want to have an active web presence. It includes the following:

  • Savio Designs Site Monitoring (downtime/SEO/Speed/etc.)
  • Site Audit every two months
  • You can send us content (pics/text) three times a month to update for you (does not rollover)
  • 10% off design changes/upgrades
  • Word Spinning and SEO updates every other month

Power Plan: $49.95/month

Our Power plan is for those who really want to keep their web presence active and fresh! It includes the following:

  • Savio Designs Site Monitoring (downtime/SEO/Speed/etc.)
  • Site Audit every month
  • You can send us content (pics/text) five times a month to update for you (does not rollover)
  • 15% off design changes/upgrades
  • Word Spinning and SEO updates every month
  • Minor design tweaks done free

Pay annually for any plan and save 5%! Contact us to add a Support Plan to your account today!

Support Ticket

Current Clients, please use this form to create a Support Ticket. Make sure you use the email that is connected to your Savio Designs Client Portal so that the ticket will show up in your Account! We will get back to you as soon as possible! Support Ticket submissions will take priority over email requests, as this allows us to track your support needs!

Remote Support

In many cases we can solve your issues through a phone call and Remotely Connecting to your computer. To request Remote Support, please contact us. In order for us to remotely connect to your computer, please enter the code we give you below and click "join", then download and run the remote tool (the files downloaded will automatically be deleted once the remote session has ended):

 

Remote Support Fee is $65/hour rounded up to the nearest 15 minutes.

In-Home Support

On rare occasions we offer In-Home Support where we will come out to you and help you in person. For In-Home Support appointments, please contact us.

Rates for In-Home Support are $75/hour rounded to the nearest 15 minutes + $30 travel fee. Must be within 10 miles of zip code 91304 otherwise additional travel charges would be incurred!

Computer/Laptop Repair & Upgrades

Are you having issues with your computer or laptop? Did you crack your screen and need it repaired? Do you want to upgrade your computer with more RAM, a new Hard Drive, or other components? Savio Designs can help! We can diagnose, fix, and upgrade most PC needs and we can repair screens on both PCs and Mac Laptops! We can either come to you or you can drop your computer off to us in West Hills, CA for us to work on! Contact us with your needs so we can help you out!